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Shipping & Payment
Payment
Please ensure the billing address is the address that the card is registered to before processing your payment through payment sense.
The total cost of your order is the price of the goods including postage and packaging costs. Postage and packaging is calculated at checkout see Shipping & Postage section for costs. Vouchers can be entered during checkout, and can only be used once.
Payment can be made by most major credit or debit cards.
Providing that you can confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
Shipping
UK Postage (for items that do not specify postage)
Please allow up to 7 working days for delivery. (Deals and special offers: Due to order volumes, please check your voucher for delivery time scales, please read your voucher terms & conditions and check the deal listing.)
Delivery costs are as follows:
UK delivery
1 Item - £4.99
2 Items - £6.99
3 - 4 Items - £8.99
5 - 6 items - £9.99
7 - 10 Items - £14.99
11 - 14 Items - £15.99
15 - 20 Items - £19.99
21 + Items - £22.99
International Postage (for items that do not specify postage)
Please allow up to 14 working days for delivery. (Deals and special offers: Due to order volumes, please allow up to 30 days for delivery, please read your voucher terms & conditions and check the deal listing.)
Delivery costs are as follows:
1 item - £5.99
2 items - £6.99
3 - 4 items - £8.99
5 - 6 items - £9.99
7 Items +- £12.99
If you wish to purchase more than 7 items internationally please contact us.
Please check your goods very carefully before accepting them. Do not accept damaged packages, because they cannot be claimed against. If The packaging is damaged on the outside, check the contents before signing.
If items are returned to us after attempted delivery, we will charge an admin fee of £2.99 to re-post.
Vouchers, Codes, Deals and Offers
One voucher code per order and one order per person.
Vouchers can be entered during checkout, and vouchers can only be used once.
Vouchers are valid against specified product(s) only, vouchers used on items other than their specified use will be refused and refunded subject to a 5% transaction fee.
Duplicate use of vouchers uses will be refunded and subject to a 5% transaction fee.
Orders processed, mistakenly without voucher codes can be refunded subject to a 5% transaction fee.
Due to order volumes, please check your voucher and the deal listing for delivery time scales.
Codes cannot be used in conjunction with any other offers or promotions.
Vouchers are not valid against postage and packaging.
Vouchers cannot be used after their expiry date. (usually 1 month from purchase date, please check your voucher or contact your voucher provider)
If you have any problems using your voucher code please email info@moskys.co.uk
