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HELP & FAQs
I don't want to pay online, is there another way?
We accept postal orders. Please details. We currently do not take telephone orders.
The item I wanted is not in stock, can I still order it?
Re-stocking items can take up to 28 days from the out of stock date, we cannot reserve items.
My payment was declined, why?
Please make sure that the address used when processing a payment through Paymentsense is the address that the card is registered to.
Please check the numbers you enter carefully.
If you have a pending order from this transaction, please ignore this as they can not be processed.
Try your order again.
How do I place my order?
Add your product to the basket and enter any voucher code(s) into the "Enter Discount Code:" box.
Click the + sign next to the voucher box and click "checkout"
We accept postal orders. Please details. We currently do not take telephone orders.
The item I wanted is not in stock, can I still order it?
Re-stocking items can take up to 28 days from the out of stock date, we cannot reserve items.
My payment was declined, why?
Please make sure that the address used when processing a payment through Paymentsense is the address that the card is registered to.
Please check the numbers you enter carefully.
If you have a pending order from this transaction, please ignore this as they can not be processed.
Try your order again.
How do I place my order?
Add your product to the basket and enter any voucher code(s) into the "Enter Discount Code:" box.
Click the + sign next to the voucher box and click "checkout"
Login, Register or checkout as a guest.
Enter/confirm your address details and continue.
Check your order and agree to our terms and conditions.
Choose your payment option
Complete your payment details and place your order.
When will I get my item?
Please click here for shipping information. Deals and special offers allow extra time due to order volumes.
These times are approximate and we endeavor to deliver your item(s) to you sooner.
